Dear patients and parents of patients,
We are writing to inform you that, sadly, our clinic will be closing its doors by the end of the 2024 year. This decision was difficult and disappointing and is hard to announce. We have been inspired by the change we see in you as patients and the lives we have improved for the better, which is the reason we have been trying to avoid closing.
Our practice has faced numerous complications trying to bill insurance because of the unique nature of what we do. These issues, coupled with the economic downturn in recent years, has resulted in the practice no longer being financially viable.
We sincerely appreciate the support and trust you have given us as we have partnered with you to improve our patient’s visual skills. We will continue to offer treatment to our current patients for the remainder of this year. Any appointments that were previously made for any time after December 20th, 2024 are officially canceled. If you wish to be seen before our closure, please contact us immediately. For future vision evaluation needs, please contact your optometrist, and for continued vision therapy services please contact Pasco Vision Clinic, or Heaston and Thompson Vision Clinic. If you have any questions, feel free to reach out to us. We want to make sure our patients continue to receive the care they need.
If you would like copies of any of your medical records from our office, please email: information@wavtc.com. They will be kept for three years, after which they will no longer be available. If you were referred to our office, your referring optometrist or physician will also have the records we regularly sent to them regarding your treatment.
Again, we appreciate your support and have loved working to improve vision in our patients and community.
With Regret,
Dr. Randall, Michelle, Mindy, Jeanne, Summer